Careers
Interested in joining Solihull Healthcare Partnership?
SHP employs in excess of 150 staff based at our seven surgery sites. This includes salaried GPs, practice nurses and health care assistants, service delivery managers, care navigators, business experts and many others. If you are interested in working for SHP, we would love to hear from you!
See the list of our current positions available below - please click on each position for more information and details on how to apply:
SOLIHULL HEALTHCARE PARTNERSHIP
Salaried GP
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities:
Clinical responsibilities:
- In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, referrals and correspondence in a timely manner.
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
- Screening patients for disease risk factors and early signs of illness.
- In consultation with patients and in line with current practice disease management protocols, developing care plans for health.
- Providing counselling and health education.
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.
- Recording clear and contemporaneous consultation notes to agreed standards.
- Collecting data for audit purposes.
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible.)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate.
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
- Complete care plans required for local enhanced services.
- Participate in Enhanced Services work required within the practice.
Training & Education:
- Prepare for and complete the annual external appraisal process.
- Prepare for and complete the revalidation process.
- Undertake training that meets personal, mandatory and practice learning needs including recording of learning, reflection, complaints, information governance etc.
- Participate in and contribute to learning activities such as significant event reviews, clinical audit, protected learning time, video analysis of consultations.
- Contribute to delivering teaching for doctors in training in the practice and other health professionals in training.
Other responsibilities with the Practice:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
- A commitment to life-long learning and audit to ensure evidence-based best practice.
- Contributing to evaluation/audit and clinical standard setting within the organisation.
- Contributing to the development of computer-based patient records.
- Contributing to the summarising of patient records and accurate Read-Coding of patient data.
- Attending training and events organised by the practice or other agencies, where appropriate.
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Social Prescriber
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
Social prescribing empowers people to take control of their health and wellbeing through referral to ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach to an individual’s health and wellbeing, connecting people to diverse community groups and statutory services for practical and emotional support. Link workers also support existing groups to be accessible and sustainable and help people to start new community groups, working collaboratively with all local diverse partners.
Social prescribing link workers will work as a key part of the primary care network (PCN) multi- disciplinary team. Social prescribing can help PCNs to strengthen community and personal resilience, reduce health inequalities (in relation to timely access and outcomes) and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local diverse communities. It particularly works for people with long term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
The Role & Responsibilities
- Working with direct supervision by a GP, take referrals from a wide range of agencies, including PCNs’ GP practices and multi-disciplinary team in 2019/20 and from 2020/21: pharmacies, wider multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, job centres, social care services, housing associations, and voluntary, community and social enterprise (VCSE) organisations (list not exhaustive).
- Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health access and outcomes, as a key member of the PCN multi-disciplinary team. Develop trusting relationships by giving people time and focus on ‘what matters to me’. Take a holistic approach, based on the person’s priorities and the wider determinants of health. Co-produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting people to appropriate community groups and statutory services. The role will require managing and prioritising your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person’s needs are beyond the scope of the link worker role – e.g. when there is a mental health need requiring a qualified practitioner.
- Work with a diverse range of people and communities, to draw on and increase the strengths and capacities of local communities, enabling local VCSE organisations and community groups (including faith groups) to receive social prescribing referrals.
- Alongside other members of the PCN multi-disciplinary team, work collaboratively with all local diverse partners to contribute towards supporting the local VCSE organisations and community groups to become sustainable and that community assets are nurtured, through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.
- Social prescribing link workers will have a role in educating non-clinical and clinical staff within their PCN multi-disciplinary teams on what other services are available within the community and how and when patients can access them. This may include verbal or written advice and guidance.
Social Prescribing Link Worker_Job_Description
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Care Navigator
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
The Care Navigator will be the second point of contact for patients ringing the surgery. The role will be to optimise the patient’s journey and be an ambassador for the practice. The purpose of the post holder is to take every opportunity to ensure that the patient’s presenting issue is managed appropriately and that the patients are up to date with their routine appointments. This will be a telephone triage role as well as dealing with walk in attendees who present at the surgery reception.
Responsibilities:
- Provide clear concise information to patients and understand the importance of discretion and confidentiality.
- Good communication skills and a calm manner. Be able to put patients rapidly at their ease and give them the space and time to explain their needs.
- After appropriate training employ a variety of questioning techniques in order to develop a full picture of the nature of the patient’s problem.
- Identify potentially serious problems and bring those to the immediate attentions of the correct clinician; i.e. on call GP; triage Nurse Practitioner.
- For less serious problems negotiate with the patient and identify an appropriate timeframe for them to be seen, and the appropriate professional to see them.
- Build strong relationships with all direct team members, clinicians and recognise healthcare professionals in the practice as a scarce resource to be used appropriately.
- Develop and maintain an in-depth knowledge and understanding of the services provided in the practice and in the wider health community; be able to use this knowledge to guide the patient to the service, which is most likely to meet their needs, whether inside or outside the practice.
- Be able to distinguish real priorities from cases of unnecessary panic, be able to reassure and manage these situations. Demonstrate assertiveness without being domineering and have ability to gain the confidence of the caller (project confidence and sensitivity).
- Support the Practice in developing approved business changes that include process improvements and assist in embedding these into daily operations/contribute to increasing clinical effectiveness.
- Assist in the timely production of relevant information for patients; clinicians and 3rdParty services.
- Development, mentoring and performance management of the practice team within their area.
- Engage in regular supervision relationship with GP’s and Advanced Nurse Practitioners to get direction and support for the role.
- Evidence of a clear understanding of patients presenting issues by identifying potentially serious problems and bring those to the immediate attention of the appropriate clinician – using the Practice Triage protocol and clinical software EMIS WEB.
- Evidence for less serious problems negotiate with the patient and identify an appropriate timeframe for them to be seen, and the appropriate professional to see them.
- Evidence managing patient’s routine appointment requirements when patients initiate contact with the practice.
- Timely management of telephone conversations with patients whilst obtaining both the patients and practice’s desired outcome from the call.
- Demonstrate understanding of the role’s limitations and work within them. Evidence that guidance has been sought from colleagues when appropriate.
- Meet the required standard with regards to clear and concise notes of encounters and have these documented in EMIS WEB clinical software tool.
- Resolution of patient presenting issues and pro-active management and escalation of any risks.
- Evidence of effective performance management through teamwork, collaboration; successful application of tools and techniques.
- Understand the Practice Business strategy agreed and accepted by the Practice Partners and Management.
- Provide Feedback to Management, GP Partners, Practice teams & Peers.
Weekly Hours: 30-37.5 hours per week, Overtime opportunities available
Days: Monday - Friday
Hours: 7:30am – 8:00pm
Start Date: Immediate
Reference ID: CN0122
Job Types: Full-time, Part-time, Permanent
Care Navigator Job Description
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!