Online Services

Why register for GP Online Services?

Online Services provide patients with access to their medical records, repeat medication ordering, appointment booking (currently disabled due to the coronavirus pandemic).

Using the service will help you to manage your own health and access healthcare features whenever you need to.

There are lots of apps and websites you can use to order repeat prescriptions. Some may also let you see your medical record. The two we recommend at Solihull Healthcare Partnership are Patient Access and the NHS App.

Each has benefits and can be used concurrently. You can read about the benefits in the "Online Services Platforms" section of the webpage.

Online Services Platforms

NHS App (Preferred)

The NHS App allows you to:

view your covid vaccination status
order repeat prescriptions
view your medical record
get health advice
register your organ donation
review which pharmacy your prescriptions are sent to

A key benefit of the NHS App is that it allows you to fully register without any intervention from the surgery. You can read more here

A video on how to fully register with the app can be found below

To download the NHS App - please click here

Patient Access

Things to consider

Before you apply for online access to your record, there are some other things to consider:

History - There may be something in your record that you might find upsetting.

Abnormal Results - If you have been given you access to test results you may see something that you find upsetting to you. This may occur before you have spoken to your doctor or while the surgery is closed and you cannot contact them

Coercion - If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for access at this time.

Misunderstood information - Your medical records are designed to be used by clinical professionals to ensure that you receive the best possible care. Some of the information within your medical record may be highly technical, that is not easily understood.

Errors - If you spot something in the record that is not about you or notice any other errors, please log out of the system immediately and contact us as soon as possible.

The practice has the right to remove online access to services for anyone that doesn’t use them responsibly. We may not be able to offer online access if it could cause harm to physical or mental health or where there is reference to third parties.

NHS-App-WEBBANNERS_Check-blood-results-557x400