Careers
Interested in joining Solihull Healthcare Partnership?
SHP employs in excess of 150 staff based at our seven surgery sites. This includes salaried GPs, practice nurses and health care assistants, service delivery managers, care navigators, business experts and many others. If you are interested in working for SHP, we would love to hear from you!
See the list of our current positions available below - please click on each position for more information and details on how to apply:
SOLIHULL HEALTHCARE PARTNERSHIP
Salaried GP
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities:
Clinical responsibilities:
- In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, referrals and correspondence in a timely manner.
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
- Screening patients for disease risk factors and early signs of illness.
- In consultation with patients and in line with current practice disease management protocols, developing care plans for health.
- Providing counselling and health education.
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.
- Recording clear and contemporaneous consultation notes to agreed standards.
- Collecting data for audit purposes.
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible.)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate.
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
- Complete care plans required for local enhanced services.
- Participate in Enhanced Services work required within the practice.
Training & Education:
- Prepare for and complete the annual external appraisal process.
- Prepare for and complete the revalidation process.
- Undertake training that meets personal, mandatory and practice learning needs including recording of learning, reflection, complaints, information governance etc.
- Participate in and contribute to learning activities such as significant event reviews, clinical audit, protected learning time, video analysis of consultations.
- Contribute to delivering teaching for doctors in training in the practice and other health professionals in training.
Other responsibilities with the Practice:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
- A commitment to life-long learning and audit to ensure evidence-based best practice.
- Contributing to evaluation/audit and clinical standard setting within the organisation.
- Contributing to the development of computer-based patient records.
- Contributing to the summarising of patient records and accurate Read-Coding of patient data.
- Attending training and events organised by the practice or other agencies, where appropriate.
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Physician Associate
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
A physician associate (PA) is a trained healthcare professional who works directly under the supervision of a doctor as part of the medical team. They are usually generalists with broad medical knowledge but can develop expertise/specialisms in a particular field.
The responsibilities of the role include direct patient contact through assessment, examination, investigation, diagnosis and treatment. Physician associates will have a key role in supporting delivery of Network Contract DES Services.
The Role & Responsibilities:
The following sets out the key role responsibilities for a physician associate:
- Physician associates will provide first point of contact care for patients presenting with undifferentiated, undiagnosed problems utilising history-taking, physical examinations and clinical decision-making skills to establish a working diagnosis and management plan in partnership with the patient (and their carers where applicable).
- They will also review, analysis and action diagnostic test results.
- They will deliver integrated patient centred care through appropriate working with the wider primary care multi-disciplinary team and social care networks.
- They will undertake face-to-face, telephone and online consultations for emergency or routine problems, as determined by the PCN, including management of patient's with long-term conditions. Where required by the PCN, physician associates can offer specialised clinics following appropriate training including (but not limited to) family planning, baby checks, COPD, asthma, diabetes and anticoagulation.
- They will undertake home visits and participate in duty rotas.
- Physician associates will provide health/disease promotion and prevention advice to patients.
- Physician associates will utilise clinical guidelines and promote evidence-based practice and partake in clinical audits, significant event reviews and other research and analysis tasks.
- Through participating in continuing professional development opportunities Physician associates will keep up to date with evidence-based knowledge and competence in all aspects of their role, meeting clinical governance guidelines for continuing professional development (CPD).
- All physician associates will develop and agree a personal development plan (PDP) utilising a reflective approach to practice. They will operate under appropriate clinical supervision, with the PCN member practice's identifying a suitable named GP supervisor for each physician associate. The GP supervisor is not required to be physically present but must be readily available for consultation.
Physician Associate Job_Description
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Care Navigator
Contract: Permanent
Would you like to part of an innovative and multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
The Care Navigator will be the second point of contact for patients ringing the surgery. The role will be to optimise the patient’s journey and be an ambassador for the practice. The purpose of the post holder is to take every opportunity to ensure that the patient’s presenting issue is managed appropriately and that the patients are up to date with their routine appointments. This will be a telephone triage role as well as dealing with walk in attendees who present at the surgery reception.
Responsibilities:
- Provide clear concise information to patients and understand the importance of discretion and confidentiality.
- Good communication skills and a calm manner. Be able to put patients rapidly at their ease and give them the space and time to explain their needs.
- After appropriate training employ a variety of questioning techniques in order to develop a full picture of the nature of the patient’s problem.
- Identify potentially serious problems and bring those to the immediate attentions of the correct clinician; i.e. on call GP; triage Nurse Practitioner.
- For less serious problems negotiate with the patient and identify an appropriate timeframe for them to be seen, and the appropriate professional to see them.
- Build strong relationships with all direct team members, clinicians and recognise healthcare professionals in the practice as a scarce resource to be used appropriately.
- Develop and maintain an in-depth knowledge and understanding of the services provided in the practice and in the wider health community; be able to use this knowledge to guide the patient to the service, which is most likely to meet their needs, whether inside or outside the practice.
- Be able to distinguish real priorities from cases of unnecessary panic, be able to reassure and manage these situations. Demonstrate assertiveness without being domineering and have ability to gain the confidence of the caller (project confidence and sensitivity).
- Support the Practice in developing approved business changes that include process improvements and assist in embedding these into daily operations/contribute to increasing clinical effectiveness.
- Assist in the timely production of relevant information for patients; clinicians and 3rd Party services.
- Development, mentoring and performance management of the practice team within their area.
- Engage in regular supervision relationship with GP’s and Advanced Nurse Practitioners to get direction and support for the role.
- Evidence of a clear understanding of patients presenting issues by identifying potentially serious problems and bring those to the immediate attention of the appropriate clinician – using the Practice Triage protocol and clinical software EMIS WEB.
- Evidence for less serious problems negotiate with the patient and identify an appropriate timeframe for them to be seen, and the appropriate professional to see them.
- Evidence managing patient’s routine appointment requirements when patients initiate contact with the practice.
- Timely management of telephone conversations with patients whilst obtaining both the patients and practice’s desired outcome from the call.
- Demonstrate understanding of the role’s limitations and work within them. Evidence that guidance has been sought from colleagues when appropriate.
- Meet the required standard with regards to clear and concise notes of encounters and have these documented in EMIS WEB clinical software tool.
- Resolution of patient presenting issues and pro-active management and escalation of any risks.
- Evidence of effective performance management through teamwork, collaboration; successful application of tools and techniques.
- Understand the Practice Business strategy agreed and accepted by the Practice Partners and Management.
- Provide Feedback to Management, GP Partners, Practice teams & Peers.
Weekly Hours: 30-37.5 hours per week, Overtime opportunities available
Days: Monday - Friday
Hours: 7:30am – 8:00pm
Start Date: Immediate
Reference ID: CN0122
Job Types: Full-time, Part-time, Permanent
Click here for a full job description
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Senior Care Navigator
Contract: Permanent
Would you like to part of an innovative and multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
The Care Navigator will be the second point of contact for patients ringing the surgery. The role will be to optimise the patient’s journey and be an ambassador for the practice. The purpose of the post holder is to take every opportunity to ensure that the patient’s presenting issue is managed appropriately and that the patients are up to date with their routine appointments. This will be a telephone triage role as well as dealing with walk in attendees who present at the surgery reception. This role will also work with clinicians in delivering an efficient and competent level of accurate management of online consultations requests. This includes signposting and directing to the appropriate to the healthcare professional within SHP, and where appropriate, outside agencies.
The Role & Responsibilities:
- Provide clear concise information to patients and understand the importance of discretion and confidentiality.
- Good communication skills and a calm manner. Be able to put patients rapidly at their ease and give them the space and time to explain their needs.
- After appropriate training employ a variety of questioning techniques in order to develop a full picture of the nature of the patient’s problem.
- Identify potentially serious problems and bring those to the immediate attentions of the correct clinician; i.e. on call GP; triage Nurse Practitioner.
- For less serious problems negotiate with the patient and identify an appropriate timeframe for them to be seen, and the appropriate professional to see them.
- Build strong relationships with all direct team members, clinicians and recognise healthcare professionals in the practice as a scarce resource to be used appropriately.
- Develop and maintain an in-depth knowledge and understanding of the services provided in the practice and in the wider health community; be able to use this knowledge to guide the patient to the service, which is most likely to meet their needs, whether inside or outside the practice.
- Be able to distinguish real priorities from cases of unnecessary panic, be able to reassure and manage these situations. Demonstrate assertiveness without being domineering and have ability to gain the confidence of the caller (project confidence and sensitivity).
- Support the Practice in developing approved business changes that include process improvements and assist in embedding these into daily operations/contribute to increasing clinical effectiveness.
- Assist in the timely production of relevant information for patients; clinicians and 3rd Party services.
- Development, mentoring and performance management of the practice team within their area.
- Engage in regular supervision relationship with GP’s and Advanced Nurse Practitioners to get direction and support for the role.
- Evidence of a clear understanding of patients presenting issues by identifying potentially serious problems and bring those to the immediate attention of the appropriate clinician – using the Practice Triage protocol and clinical software EMIS WEB.
- Evidence for less serious problems negotiate with the patient and identify an appropriate timeframe for them to be seen, and the appropriate professional to see them.
- Evidence managing patient’s routine appointment requirements when patients initiate contact with the practice.
- Timely management of telephone conversations with patients whilst obtaining both the patients and practice’s desired outcome from the call.
- Demonstrate understanding of the role’s limitations and work within them. Evidence that guidance has been sought from colleagues when appropriate.
- Meet the required standard with regards to clear and concise notes of encounters and have these documented in EMIS WEB clinical software tool.
- Resolution of patient presenting issues and pro-active management and escalation of any risks.
- Evidence of effective performance management through teamwork, collaboration; successful application of tools and techniques.
- Understand the Practice Business strategy agreed and accepted by the Practice Partners and Management.
- Provide Feedback to Management, GP Partners, Practice teams & Peers.
- Recruitment, induction, and training of Care Navigators.
- Appraisals and performance management of care navigators including meetings.
- Leading, monitoring, motivating, and inspiring the Care Navigation team; and providing guidance and support.
- Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of patient services
Senior Care Navigator Job Description
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Deputy Service Delivery Manager
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
- Work with the Team Leader to develop the optimum staff structure / rota and ensure that staff are available to fill the rota ensuring the appointments are made available on the system 6 weeks in advance.
- Ensure that the teams work effectively together and that all staff work consistently in the same way, ensuring standard operating procedures are followed.
- Be the first point of contact for escalation of verbal complaints, resolve at same time where possible and update the complaints log which will assist with identifying common themes.
- Escalate to Team Leader where necessary
- Investigate and respond to written complaints. Ensure adherence to Practice Complaints procedure
- Work closely with the governance team to ensure practice sites are compliant with Information Governance/GDPR standards and provide evidence.
- Complete significant event forms as and when required. Ensure all actions are completed and logged in risk register
- Under the guidance of governance team and the Team Leader, complete and record regular checks/risk assessments to ensure that the practice complies with Health and Safety, fire and building regulations. Escalate any issues to Team Leader.
- Complete internal CQC testing schedule and identify areas of improvement. Work with governance team to put corrective measures in place.
- Support the site care navigators in answering patient and clinician queries.
- Working alongside the Team Leader effectively manage staff holidays and sickness absence, ensuring that all sickness absences are followed by a return to work interview and ensuring that HR systems are kept up to date.
- Respond to and resolve local IT issues.
- Work alongside other Team Leaders, Deputy Team Leaders and Contact Centre manager to provide cover and assist with any duties as required by the business.
- Support the Team Leader in smooth and efficient running of the sites.
- Responsible for the day-to-day management of clinical rota, staff rota setting on clinical appointment system, arranging locum and other cover for periods of absence
- Deputise for the Team Leader in their absence.
- As required, arrange and lead meetings, take minutes and prepare agendas.
- Liaise with contractors working within sites to carry out essential maintenance and repair work
- Ensure systems and processes are in place for effective estates management e.g. stock control, cleaning and infection control procedures, reception cover and security
- Work closely with the Head of Governance to ensure that sites are compliant with CQC standards
Person Specification
A minimum of 2 years’ operational management experience in a NHS/private healthcare setting.
Significant experience of managing teams and line management.
Experience in service redesign and project management.
Experience of presenting complex data/information to staff at all levels and persuading people to make changes based on this information.
Understanding of the role of NHS bodies such as CCGs, Acute providers, CQC, Monitor, NHS England and NHS Improvement.
Experience of developing policies, pathways and standard operating procedures.
Experience and understanding of governance systems and processes including CQC compliance.
Excellent organisational skills.
Ability to produce error free and well-presented reports demonstrating a high level of accuracy.
Tactful and diplomatic.
Job Types: Full-time, Permanent
Deputy Service Delivery Manager Job Description.docx
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Social Prescriber
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
Social prescribing empowers people to take control of their health and wellbeing through referral to ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach to an individual’s health and wellbeing, connecting people to diverse community groups and statutory services for practical and emotional support. Link workers also support existing groups to be accessible and sustainable and help people to start new community groups, working collaboratively with all local diverse partners.
Social prescribing link workers will work as a key part of the primary care network (PCN) multi- disciplinary team. Social prescribing can help PCNs to strengthen community and personal resilience, reduce health inequalities (in relation to timely access and outcomes) and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local diverse communities. It particularly works for people with long term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
The Role & Responsibilities
- Working with direct supervision by a GP, take referrals from a wide range of agencies, including PCNs’ GP practices and multi-disciplinary team in 2019/20 and from 2020/21: pharmacies, wider multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, job centres, social care services, housing associations, and voluntary, community and social enterprise (VCSE) organisations (list not exhaustive).
- Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health access and outcomes, as a key member of the PCN multi-disciplinary team. Develop trusting relationships by giving people time and focus on ‘what matters to me’. Take a holistic approach, based on the person’s priorities and the wider determinants of health. Co-produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting people to appropriate community groups and statutory services. The role will require managing and prioritising your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person’s needs are beyond the scope of the link worker role – e.g. when there is a mental health need requiring a qualified practitioner.
- Work with a diverse range of people and communities, to draw on and increase the strengths and capacities of local communities, enabling local VCSE organisations and community groups (including faith groups) to receive social prescribing referrals.
- Alongside other members of the PCN multi-disciplinary team, work collaboratively with all local diverse partners to contribute towards supporting the local VCSE organisations and community groups to become sustainable and that community assets are nurtured, through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.
- Social prescribing link workers will have a role in educating non-clinical and clinical staff within their PCN multi-disciplinary teams on what other services are available within the community and how and when patients can access them. This may include verbal or written advice and guidance.
Social Prescribing Link Worker_Job_Description
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Care Coordinator - Care Homes
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
Care coordinators provide extra time, capacity and expertise to support patients in preparing for or in following-up clinical conversations they have with primary care professionals. They will work closely with the GPs and other primary care professionals within the PCN to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers and ensuring that their changing needs are addressed. They focus delivery of the comprehensive model to reflect local priorities, health inequalities or population health management risk stratification.
- Proactively identify and work with a cohort of people to support their personalised care requirements, using the available decision support aids.
- Bring together all of a person’s identified care and support needs and explore their options to meet these into a single personalised care and support plan, in line with PCSP best practice.
- Help people to manage their needs, answering their queries and supporting them to make appointments.
- Support people to take up training and employment, and to access appropriate benefits where eligible.
- Raise awareness of shared decision making and decision support tools and assist people to be more prepared to have a shared decision-making conversation.
- Ensure that people have good quality information to help them make choices about their care,
- Support people to understand their level of knowledge, skills and confidence (their “Activation” level) when engaging with their health and wellbeing, including through use of the Patient Activation Measure.
- Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing.
- Explore and assist people to access personal health budgets where appropriate.
- Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles.
- Support the coordination and delivery of MDTs within PCNs.
Care Coordinator Job Description
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Digital Support Officer
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
- The Digital Support Officer will be responsible for providing 1st and 2nd line support, configuration support and data quality support for a number of IT systems within Solihull healthcare Partnership PCN.
- The post holder will act as the first point of contact for clinicians and service managers for the initiation and management of clinical systems and projects to improve the use of clinical systems and data quality to help support the service delivery and organisational objectives.
- As part of the role the post holder will be providing support, processing orders and liaising with the SHP clinical and non-clinical teams to ensure that all staff are provided with the appropriate equipment.
- Provide 1st and 2nd line support to users in response to logged calls through multiple media platforms.
- Work with clinical teams and service managers to make best use of existing computer systems and achieve the organisation’s IM&T standards through agreed work plans based on the services’ operational and development plan, and the IM&T strategy.
- Provide support for the Equipment Management processes undertaken by the team to ensure all staff are provided with the appropriate equipment.
- Promote and support effective use of clinical and non-clinical computer systems to improve service delivery.
- Assist in the testing of new software releases and liaise with other teams and departments.
- Facilitate and monitor the use of data quality standards and data capture in clinical services through the organisation’s data quality improvement framework
- Facilitate the implementation of various IM&T initiatives in clinical services including local and national projects in line with the IM&T Strategy and Operating Plans
- Carry out system configuration tasks under the supervision of the IT lead and SHP Management team ensuring the clinical systems are configured to meet operational service delivery and reporting requirements of the clinical services
- Undertake any other duties requested by the IT lead and senior operations management team which may reasonably be expected as part of this role
- Ensure that all duties and responsibilities of this post are carried out in compliance with National and Trust Policies and Procedures.
Job description - Digital Support Officer
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Paramedic
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
Advanced paramedic practitioners work autonomously within the community, using their enhanced clinical assessment and treatment skills, to provide first point of contact for patients presenting with undifferentiated, undiagnosed problems relating to minor illness or injury, abdominal pains, chest pains and headaches. They are health professionals who practice at an advanced level having the capability to make sound judgements in the absence of full information and to manage varying degrees of risk when there are complex, competing or ambiguous information or uncertainty.
The Role & Responsibilities
The following sets out the key role responsibilities for advanced paramedic practitioners:
- They will assess and triage patients, including same day triage, and as appropriate provide definitive treatment or make necessary referrals to other members of the primary care team.
- They will advise patients on general healthcare and promote self-management where appropriate, including signposting patients to other community or voluntary services.
- They will be able to:
- perform specialist health checks and reviews;
- perform and interpret ECGs;
- perform investigatory procedures as required, and;
- undertake the collection of pathological specimens including intravenous blood samples, swabs etc.
- perform investigatory procedures needed by patients and those requested by the GPs
- They will support the delivery of anticipatory care plans and lead certain community services (e.g. monitoring blood pressure and diabetes risk of elderly patients living in sheltered housing)
- They will provide an alternative model to urgent and same day home visits for the network and undertake clinical audits
- They will communicate at all levels across organisations ensuring that an effective, patient centred service is delivered
- They will communicate proactively and effectively with all colleagues across the multi-disciplinary team, attending and contributing to meetings as required
- They will maintain accurate and contemporaneous health records appropriate to the consultation, ensuring accurate completion of all necessary documentation associated with patient health care and registration with the practice
- Prescribe/issue medications as appropriate following policy, patient group directives, NICE (national) and local clinical guidelines and local care pathways
- Enhance own performance through continuous professional development, imparting own knowledge and behaviours to meet the needs of the service.
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Practice Nurse
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
The nurse will work as part of the primary healthcare team in the care of patients of practice, to include treatment, preventative care, screening and patient education.
Key Duties
- Provide assessment, screening treatment, services and health education advice.
- Provide nursing treatment to patients using agreed protocols, including:
- Cervical smears
- Wound care / ulcer care
- Removal of Sutures
- New Patient Medicals
- Urinalysis
- ECGs
- Peak Flow Readings
- Venepuncture
- Blood pressure measurements
- Ear syringing
- Chaperoning and assisting patients where appropriate who are being examined by another clinician
- Assisting GPs with minor surgery and coil fittings
- Assist with the organisation and co-ordination of the provision of nursing services for the practice.
- Provide general and specific health screening to the practice patients (within the agreed protocols) with referral to general practitioners as necessary.
- On occasion there may be a requirement to undertake home visits
- Be competent in administration of childhood immunisation and travel vaccination.
- Be competent and confident in managing people with long-term health conditions.
- Interest in Diabetes, Coronary Heart Disease, COPD and Contraception.
- Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis.
- Triage patients wishing to see a health care professional, making and necessary referrals to other members of the primary care team.
- Proactively identify, diagnose and manage treatment plans for patients at risk of developing a long term condition (as appropriate).
- Diagnose and manage both acute and chronic conditions, integrating both drug and non drug treatment methods into a management plan.
- Review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice.
- Work with patients in order to support compliance with, and adherence to, prescribed treatments.
- Provide information and advice on prescribed or over the counter medication, medication regimes, side effects and interactions.
- Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care.
- Implement and participate in vaccination programmes for both adults and children.
- Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
- Recognise and work within own competence and professional code of conduct as regulated by the NMC.
- Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
- Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
- Deliver care according to NSF, NICE guidelines and evidence based care.
- Maintain and control injectable and oral drug stocks in the treatment room and surgery.
- Advise manager regarding health and safety aspects. Pathological specimens and investigatory procedures.
- Undertake the collection of pathological specimens, including intravenous blood samples, swabs, smears, etc.
- Oversee the duties undertaken by the HCA and assist with training and mentoring as and when required.
- Prioritise own workload and ensure effective time management strategies are embedded within the culture of the team.
- Ensure accurate notes of all consultations and treatments are recorded adequately on the computer.
- Assist in the formulation of practice philosophy, strategy and policy.
- Maintain a notice board in the waiting area designated for patient health care and education.
- Attend and participate in any Practice meetings when required.
- Any other delegated duties appropriate to the post
Special Requirements of the Post
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgment, resourcefulness and common sense
- A commitment to maintain a high professional standard of nursing care and keep up to date with all aspects of nursing care relevant to the post
- A commitment to ensure all Health and Safety requirements and Infection Control measures are met and to report any problems to the practice manager
- A commitment to the effective use of practice and NHS resources
- An awareness of own limitations and experience
- To work only in accordance with the NMC Code of Conduct and within the scope of professional practice.
- To have a written professional development plan and to maintain an up to date portfolio which meets the requirements of registration with the NMC
- Cooperate with annual appraisal meetings
Practice Nurse Job Description.docx
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Healthcare Assistant
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
Working under the direct supervision of the practice nurses and strictly in accordance with specific practice guidelines and protocols, the post holder will be responsible for performing various activities as detailed below.
Key Duties:
CLINICAL
- Venepuncture: Obtain blood samples from patients only as the result of a direct referral from a GP or practice nurse. Knowledge of all blood tests and corresponding coloured bottles
- Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
- Collection of sample(s) of blood in accordance with training and procedures
- Ensuring samples are stored in appropriate containers
- Accurate, legible labelling of all samples to confirm patient identity
- Checking patient identification against GP/nurse request and confirming with patient(s) whenever possible
- Recording collection of blood samples in patient records in accordance with practice procedure
- Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion
- Ensuring that anomalies are reported to a senior staff member
- Notifying the GP/nurse of any significant patient issues
Medical Administration:
- Accurate record keeping and test request recording
- Report any clinical or environmental issues of concern and take action to rectify these where appropriate
- Clinical waste weekly gathering and prep for collection
- All ordering plus regular cost comparison of items via alternative suppliers
- Highlight any anticipated shortfall or difficulties in obtaining supplies, attempt to find alternatives and consult with practice nurse to obtain authority to order
- Ordering of all test request forms – maintain well stocked levels
- Maintenance of all medical cupboards – tidy, neat and well stocked
- Clinical rooms – replenishment of blood bottles, cotton wool, tongue depressors, disposable speculae in varying sizes, swabs, hand wash and hand sanitiser
- Fridges to be cleaned on a monthly basis
- Keep a log of room equipment and highlight/organise annual calibration of scales/BP monitors etc
Knowledge:
- Be aware of current guidance on infection control and maintain clutter free surfaces
- Keep consulting room free of unnecessary items
- Cold Chain Audit – to arrange stock and maintain contents of clinical vaccine fridges at 2-8
- Understand the process involved in identifying and reporting an SEA
Continued Professional Development (CPD):
- Undertake training as directed by practice nurses or GPs to advance the role of HCA and improve the service to patients. All mandatory e-learning via Bluestream Academy completed annually
- Identify areas of development or of interest by use of a Learning Needs Analysis Tool and research possibly appropriate courses or liaise with practice nurses
- Retain a log of all incidents and undertake simple Significant Events Analysis (SEA) and be involved with the wider practice discussion on enhanced SEAs
- Retain a log of all compliments received from patients, praise received regarding specific events, areas of achievement and accomplishment – for annual appraisal
Healthcare Assistant Job Description
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Phlebotomist
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
Working in accordance with specific practice guidelines and protocols, you will be responsible for performing venepuncture to obtain blood samples from patients only as the result of a direct referral from a GP or nurse practitioner.
Key Duties:
- Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
- Collection of sample(s) of blood in accordance with training and procedures
- Ensuring samples are stored in appropriate containers
- Accurate, legible labelling of all samples to confirm patient identity
- Checking patient identification against GP/nurse request
- Recording collection of blood sample in patient record in accordance with practice procedure
- Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion
- Ensuring that anomalies are reported to a senior member of staff
- Notifying the GP/nurse of any significant patient issues
- Liaising with and assisting members of the administrative team
Other Duties
- Assisting the Clinical team
- Processing and management of laboratory samples requested by GPs/Nurses
- Sterilising, cleansing and maintenance of surgical equipment (all disposable)
- Undertaking administrative tasks as required by the practice.
- Helping to raise awareness of health and well-being and how it can be promoted
- Assisting with the collection and collation of data on needs and well-being
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
HR Officer
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
- Support the HR Consultant with general HR queries and advice to line managers, ensuring high levels of accuracy and confidentiality at all times.
- Provide HR support with employee relations, e.g., in disciplinary meetings, grievances, absence review meetings, etc.
- Support the HR Consultant with the delivery of coaching and development of line managers.
- Develop and maintain accurate statistical management information.
- To support the HR Administrator with all administration, to ensure all HR processes are maintained efficiently and accurately.
- Conduct employee meetings where appropriate, e.g. exit interviews, new starter inductions.
- Support Payroll and the HR Administrator to resolve employee queries in a timely and efficient manner.
- Provide support in employee relations meetings, advising the line manager on process and taking notes.
- Provide accurate management information as requested - developing and maintaining various trackers and analysing results / providing report as requested.
- Support the HR Consultant to ensure relevant policies are updated.
- Managing all the HR files in line with CQC and GDPR/legislative standards, updating compliance information, starters, leavers etc.
- Maintain all absence and sickness records, escalating individual cases to the HR Consultant when trigger points are hit.
- To be involved in ad hoc projects as and when required.
- Assist the HR Consultant in the implementation and maintenance of any agree changes to current practice.
- Undertake any other duties as requested commensurate with the role.
- Build relationships across the organisation with all level of staff.
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
HR Administrator
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
- Responsible for providing assistance to the HR Consultant to ensure the smooth and efficient running of the HR function is developed and maintained.
- To provide efficient and accurate administrative support across all areas of the HR function.
- Support the HR Consultant, ensuring high levels of accuracy and confidentiality at all times.
- Support with the implementation and maintenance of administrative systems to ensure consistency across all surgeries as required.
- Support the Human Resources Consultant with generalist HR and day to day operational HR duties for the organisation.
- Provide support across the employee life cycle and ensure the HR department is providing an excellent service to the organisation.
- To oversee and administer the recruitment process as agreed with the HR Consultant ensuring all stages of the selection and recruitment process are completed in an effective and efficient manner.
- Ensure all new starter paperwork, (including registrars, FY1/2’s and work placements) together with all the required on boarding checks, are completed efficiently and effectively prior to start date.
- Take responsibility for the maintenance of the centralised personnel filing systems ensuring personnel files meet CQC and legislative standards.
- Monitor and produce accurate management information as requested - developing and maintaining various trackers and analysing results / providing report as requested.
- To assist with the recording of meetings minutes as and when required.
- Assist the HR Consultant as required to ensure relevant SHP policies are updated.
- To be involved in ad hoc projects as and when required.
- To provide an effective, efficient and accurate HR administrative service across all areas including payroll and maternity/paternity.
- Assist the HR Consultant in the implementation and maintenance of any agree changes to current practice.
- Undertake any other duties as requested commensurate with the role.
HR Administrator Job Description
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Rota Administrator
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
Service Delivery
- Responsible for the delivery of clinical and operational rosters for all services within SHP, contributing to overall service provision
- Responsible for planning and managing rota for core hours and extended hours. Ensure rota is finalised and uploaded on to EMIS 6 weeks in advance.
- Liaise with the Service Delivery Managers to ensure that the level of annual leave does not compromise service delivery
- Ensure that any rota shortfall due to short notice cancellations is managed
- Ensuring locum/agency usage is kept to a minimum and are within the approved rates
- Liaising with locum agencies as required to ensure all shifts are covered
- Ensure action is taken to fill a vacant shift if a member of staff is unable to work.
- Complete documented and stringent checking procedures to support provision of accurate rosters on a daily basis.
- Provide regular reports to the Board and Executive Team
- Attendance at meetings as required
People Management and Development
- Highlight any staff shortfall and recruitment and retention trends to your Line Manager immediately
- Support the training of new starters within the team
- Develop relationship with the operational staff to assist the organisation in filling sessions at short notice.
- Engage in the annual appraisal process.
- To provide other administrative tasks as requested by the Board, Executive Team or Line Manager
Governance and Risk
- Highlight any foreseen risk such as shortage of clinical/non-clinical staff on rota
- Ensure Information Governance policy is adhered to at all times
- Ensure that all incidents, complaints and safeguarding concerns are reported, using the available reporting mechanisms correctly.
- Provide assurance to the Service Delivery Manager that the clinical workforce is fully compliant e.g. GMC, NMC, MDU, reporting any areas of non-compliance immediately
- Attend meetings in preparation for CQC inspection and provide assurance to the working group of compliance to CQC regulations
Other
- Other ad hoc duties as required by the Senior Leadership Team
- To undertake any other duties commensurate with the scope of the role and within your skill set as requested.
- NB: This job description outlines the key duties that are expected of you within the role of Rota Administrator, although it is not an exhaustive list. It may be amended in line with experience, business requirements and as a result of any future organisational change.
Rota Administrator - Job Description
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Recruitment and Retention Officer
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
Equally important to us is looking after our employees and their wellbeing, supporting and developing them in the best way. Ensuring we retain our people and that they enjoy coming to work. The Recruitment and Retention Officer, is a new and exciting role for our organisation, which will help us achieve this.
This role will be part of the HR team based at Haslucks Medical Centre, however you will be required to travel to our other practices regularly, which are within a few miles from each other in Shirley and Solihull.
The Role & Responsibilities
- Work closely with managers to understand their recruitment needs and develop job descriptions and person specifications.
- Advertise roles, be involved in shortlisting, design relevant recruitment tasks, be an active member of interview panels.
- Look for new ways to attract candidates, organising recruitment open days, utilising social media, jobs boards, liaising with agencies.
- Ensure our on-boarding paperwork including offer letters and contracts are compliant and obtain all necessary information for new recruits.
- Fulfil requirements for clinicians on a locum basis in a timely manner, liaising with agencies and arranging cover, often at short notice.
- Ensure all personnel files meet with the requirements of our regulator, the Care Quality Commission.
- Update in-house and NHS national trackers with details of our workforce.
- Conduct inductions with new recruits.
- Collate and monitor induction and probation paperwork, ensuring that managers understand their responsibilities in this area and providing guidance and support on process.
- Guide and train managers in recruitment best practice.
- Work with the Communications lead to deliver employee wellbeing initiatives.
- Conduct staff surveys, present findings and solutions to improving staff morale.
What we need from you:
- Experience of working in a busy in-house recruitment role ideally within the NHS or other regulated sector
- Experience of end to end recruitment, advising managers on best practice
- Excellent organisation skills, and managing conflicting demands
- Excellent attention to detail
- Full driving license
- Excellent communication skills
- Standard DBS check
- Experience of on-boarding new recruits
This role offers flexibility and applications are encouraged for full-time (37.5 hours) and part-time workers (30 hours).
Benefits include:
- 25 days hours plus bank holidays (pro-rata for part-time hours) increasing with length of service
- NHS Pension
- Blue light discount card
Job Types: Full-time, Part-time, Permanent
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!