Careers
Interested in joining Solihull Healthcare Partnership?
SHP employs in excess of 150 staff based at our seven surgery sites. This includes salaried GPs, practice nurses and health care assistants, service delivery managers, care navigators, business experts and many others. If you are interested in working for SHP, we would love to hear from you!
See the list of our current positions available below - please click on each position for more information and details on how to apply:
SOLIHULL HEALTHCARE PARTNERSHIP
Salaried GP
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities:
Clinical responsibilities:
- In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, referrals and correspondence in a timely manner.
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
- Screening patients for disease risk factors and early signs of illness.
- In consultation with patients and in line with current practice disease management protocols, developing care plans for health.
- Providing counselling and health education.
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.
- Recording clear and contemporaneous consultation notes to agreed standards.
- Collecting data for audit purposes.
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible.)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate.
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
- Complete care plans required for local enhanced services.
- Participate in Enhanced Services work required within the practice.
Training & Education:
- Prepare for and complete the annual external appraisal process.
- Prepare for and complete the revalidation process.
- Undertake training that meets personal, mandatory and practice learning needs including recording of learning, reflection, complaints, information governance etc.
- Participate in and contribute to learning activities such as significant event reviews, clinical audit, protected learning time, video analysis of consultations.
- Contribute to delivering teaching for doctors in training in the practice and other health professionals in training.
Other responsibilities with the Practice:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
- A commitment to life-long learning and audit to ensure evidence-based best practice.
- Contributing to evaluation/audit and clinical standard setting within the organisation.
- Contributing to the development of computer-based patient records.
- Contributing to the summarising of patient records and accurate Read-Coding of patient data.
- Attending training and events organised by the practice or other agencies, where appropriate.
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Physician Associate
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
A physician associate (PA) is a trained healthcare professional who works directly under the supervision of a doctor as part of the medical team. They are usually generalists with broad medical knowledge but can develop expertise/specialisms in a particular field.
The responsibilities of the role include direct patient contact through assessment, examination, investigation, diagnosis and treatment. Physician associates will have a key role in supporting delivery of Network Contract DES Services.
The Role & Responsibilities:
The following sets out the key role responsibilities for a physician associate:
- Physician associates will provide first point of contact care for patients presenting with undifferentiated, undiagnosed problems utilising history-taking, physical examinations and clinical decision-making skills to establish a working diagnosis and management plan in partnership with the patient (and their carers where applicable).
- They will also review, analysis and action diagnostic test results.
- They will deliver integrated patient centred care through appropriate working with the wider primary care multi-disciplinary team and social care networks.
- They will undertake face-to-face, telephone and online consultations for emergency or routine problems, as determined by the PCN, including management of patient's with long-term conditions. Where required by the PCN, physician associates can offer specialised clinics following appropriate training including (but not limited to) family planning, baby checks, COPD, asthma, diabetes and anticoagulation.
- They will undertake home visits and participate in duty rotas.
- Physician associates will provide health/disease promotion and prevention advice to patients.
- Physician associates will utilise clinical guidelines and promote evidence-based practice and partake in clinical audits, significant event reviews and other research and analysis tasks.
- Through participating in continuing professional development opportunities Physician associates will keep up to date with evidence-based knowledge and competence in all aspects of their role, meeting clinical governance guidelines for continuing professional development (CPD).
- All physician associates will develop and agree a personal development plan (PDP) utilising a reflective approach to practice. They will operate under appropriate clinical supervision, with the PCN member practice's identifying a suitable named GP supervisor for each physician associate. The GP supervisor is not required to be physically present but must be readily available for consultation.
Physician Associate Job_Description
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Advanced Nurse Practitioner
Contract: Permanent
Would you like to part of an innovative and multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role:
As an experienced nurse, you will act within you professional boundaries. You will provide a first line assessment of care via telephone triage and face to face assessment. You will take an initial history and clinical assessment to provide a diagnosis, treatment and evaluation of the patient’s care. You will demonstrate safe, clinical decision-making and expert care for patients within the general
practice.
You will work collaboratively within the multidisciplinary general practice team to meet the needs of patients, supporting the delivery of policy and procedures, and providing nurse leadership as and when required. We are looking for highly motivated Advanced nurse practitioner’s with independent prescribing skills to join our new winter pressures acute care hub at Blossomfield Surgery. The hub has been created for allied healthcare professionals under the support of the acute care team including GP’s to help manage the acute care demands for SHP PCN. The role will require you to provide timely, high quality, person centred clinical care to patients addressing their current urgent care needs. Acting as a self-directed practitioner providing and evaluating the highest standard of evidence based clinical care to patients.
In addition to providing front line patient care you will be expected to monitor patients with certain chronic care needs for which prior training will be provided, undertake audit as necessary and assist with surgery paperwork and pathology laboratory evaluation.
Responsibilities:
Clinical practice
- Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis.
- Assess, diagnose, plan, implement and evaluate interventions/treatments for patients with complex needs. Proactively identify, diagnose and manage treatment plans for patients at risk of developing a long-term condition (as appropriate).
- Assess, treat and educate patients as required, making use of prescribing experience to prescribe safe, effective and appropriate medication as defined by current legislative framework.
- Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
- Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care.
- Make professionally autonomous decisions for which you are accountable.
- Book diagnostic investigations as indicated.
- Refer patients directly to other services/agencies as appropriate.
- Follow up patients as required by clinical need and guidelines within scope of practice.
- Undertake the assessment of pathology reports and direct for further action as warranted.
- Complete medical reports for various agencies, including DWP and insurance companies (where it does not specifically require completion by a GP).
Delivering a quality service
- Recognise and work within own competence and professional code of conduct as regulated by the NMC. Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
- Deliver care according to NICE guidelines and evidence-based care.
- Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.
- Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities.
- Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.
- In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.
- Support and participate in shared learning across the practice and wider organisation.
- Understand and apply legal issues that support the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patients health procedures and local guidance.
- Act as nurse advisor to other members of the Primary Healthcare team.
- Encourage and develop teamwork within the practice.
- Help the practice operate in a cost-effective manner.
- Identify and manage nursing care risks on a continuing basis.
- Participate in practice meetings and practice management meetings, reporting progress as required. Participate in audits and inspections as appropriate.
- Work closely with the doctors and administrative managers in the setting up and/or improving of practice systems for monitoring/measuring performance against Clinical Governance and Quality Indicator targets.
- Ensure that all Practice Policies are fully implemented.
Full details below;
Advanced Nurse Practitioner Job Description
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Social Prescriber
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
Social prescribing empowers people to take control of their health and wellbeing through referral to ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach to an individual’s health and wellbeing, connecting people to diverse community groups and statutory services for practical and emotional support. Link workers also support existing groups to be accessible and sustainable and help people to start new community groups, working collaboratively with all local diverse partners.
Social prescribing link workers will work as a key part of the primary care network (PCN) multi- disciplinary team. Social prescribing can help PCNs to strengthen community and personal resilience, reduce health inequalities (in relation to timely access and outcomes) and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local diverse communities. It particularly works for people with long term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
The Role & Responsibilities
- Working with direct supervision by a GP, take referrals from a wide range of agencies, including PCNs’ GP practices and multi-disciplinary team in 2019/20 and from 2020/21: pharmacies, wider multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, job centres, social care services, housing associations, and voluntary, community and social enterprise (VCSE) organisations (list not exhaustive).
- Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health access and outcomes, as a key member of the PCN multi-disciplinary team. Develop trusting relationships by giving people time and focus on ‘what matters to me’. Take a holistic approach, based on the person’s priorities and the wider determinants of health. Co-produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting people to appropriate community groups and statutory services. The role will require managing and prioritising your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person’s needs are beyond the scope of the link worker role – e.g. when there is a mental health need requiring a qualified practitioner.
- Work with a diverse range of people and communities, to draw on and increase the strengths and capacities of local communities, enabling local VCSE organisations and community groups (including faith groups) to receive social prescribing referrals.
- Alongside other members of the PCN multi-disciplinary team, work collaboratively with all local diverse partners to contribute towards supporting the local VCSE organisations and community groups to become sustainable and that community assets are nurtured, through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.
- Social prescribing link workers will have a role in educating non-clinical and clinical staff within their PCN multi-disciplinary teams on what other services are available within the community and how and when patients can access them. This may include verbal or written advice and guidance.
Social Prescribing Link Worker_Job_Description
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Service Delivery Manager
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
The Service Delivery Manager for acute care is responsible for the day-to-day management of the acute care service and team ensuring the service is appropriately staffed at all times. You will be responsible for leading the unplanned care agenda within the organisation. You will work closely with other Service Delivery Managers and Senior Leadership Team to deliver a high performance and quality objectives. You will work closely with the clinical and informatics team to provide care to frail/elderly patients, patients with long term conditions and provide navigation and coordination of care and support across the sites.
Our Service Delivery Manager will:
Patient Care
- Lead and develop a culture where safe and high-quality patient care is consistently delivered.
- Responsible for the delivery of patient care service throughout the organisation.
- Work with Contact Centre Team Leader to ensure clinical and care navigation staffing are rostered within acute care service.
- Work with Senior Leadership Team to develop and sustain capacity and capability within the Acute Care Team.
- Act to manage and direct services to ensure patient care is delivered to a consistently high standard.
- Build and maintain effective relationships with clinical staff, managers, and the Executive team to successfully develop clinical services utilising the most up to date practice methodologies.
- Co-ordinate team workload initiating or delegating duties to the clinical team.
- Plan, co-ordinate and evaluate the care delivery, acting as an interface between planned and unplanned care to ensure patients are treated by the most appropriate clinician.
- Responsible for implementing policies and suggest changes to practice procedures.
Governance
- Working closely with the Governance department to ensure that all legal/regulatory requirements are embedded within the portfolio of services and CQC compliance is a high priority in day-to-day service delivery and on sites.
- Leading investigations into complaints, incidents and significant events for all services and sites within the your portfolio, with support from the governance department.
- Supporting the governance department with preparations for CQC inspections, as required.
- Establishing and maintaining operational risk and issues logs for all services within the portfolio.
- Work closely with the governance/admin team to ensure compliance with confidentiality, data protection, information governance and security policies and procedures.
Staff Management
- Directly line managing key staff groups including administrative teams, clinical teams and allied health professionals.
- Leading staff recruitment as required including, developing job descriptions/adverts, shortlisting, interviewing and working with the HR department to ensure that all necessary pre-employment checks are completed.
- Developing and implementing staff induction and training frameworks for a variety of staff roles.
- Lead staff performance reviews, appraisals, and PDR development for administrative and clinical roles.
- Managing complex HR/employee relations issues including staff sickness and poor performance
- Preparing monthly payroll updates and working with the payroll department to resolve any pay related issues.
Stakeholder Management
- Supporting the Head of Operations/Governance with data/intelligence required to complete quarterly/annual commissioner submissions.
- Ensure that monthly data collection processes are completed to a high standard and in a timely manner.
- Responding to senior management’s queries/requests in relation to services/sites within portfolio
- Implement action plans if there are any KPI breaches within the service portfolio.
- Identify areas to improve and suggest any areas where reporting will identify service improvement potential.
- Lead data verification/reconciliation processes as required by the Informatics Team.
Estates Management
- Act as the main point of contact for sites directly managed under your portfolio.
- Liaise with contractors working within sites to carry out essential maintenance and repair work.
- Ensure systems and processes are in place for effective estates management e.g., stock control, cleaning and infection control procedures, reception cover and security.
- Work closely with the Head of Governance to ensure that sites are compliant with CQC standards.
Project Support
- Attend and contribute to project group meetings to feedback on progress with the development and delivery of new/existing services.
- Support the project team with the implementation of new services through the development and delivery of detailed implementation plans.
- Contribute to other key projects as and when required e.g., service evaluations, audits and reviews
Communications and Engagement
- Proactively promote the benefits of community and other stakeholder services through the development and dissemination of promotional materials to patients and internal stakeholders
- Ensuring that all information in the external domain remains up to date.
- Taking ownership of internal and external communications channels and liaising with Communications Manager to ensure all information presented is accurate and up to date.
- Building and maintaining effective working relationships with internal and external stakeholders.
Financial Management
-
- Support the clinical service lead to deliver on financial and clinical targets and growth plans.
- Delivering implementation plans for new services e.g., recruitment, IT establishment, estates set-up, purchasing of equipment, establishment of administrative protocols, communication with other sites and practices, etc.
Job description - Service Delivery Manager - Acute Care
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Office Administrator
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
The aim of this role is to provide a high-quality communication and correspondence across the organisation, supporting with various administration functions including patient registrations, patient deductions, planned care appointments (call and re-call), patient referrals and prescriptions. Ensuring that all protocols are followed in a timely and accurate manner.
Our Office Administrator will:
- Registering patients onto the clinical system accurately and thoroughly, including patient medical history and all other relevant information provided by the patient.
- Scanning documents and attaching to patient notes on a clinical system.
- Effectively managing requests from patients and Primary Care Support England (PCSE) regarding registrations both via email and via the clinical system or other routes.
- Dealing with requests to remove or transfer patients (deductions) both via email and via the clinical system or other routes. Ensuring that deduction notes are actioned and ready for collection.
- Accurately processing incoming medical records / paperwork.
- Assisting with the organising of planned care through call and recall. Booking appointments for
planned care appointments such as diabetes and asthma reviews. - Ensuring that routine referral letters are distributed efficiently within a 5-day period, using the
Choose and Book programme as appropriate and attaching enclosures as necessary. - Working to KPI’s and achieving audit standards.
- Undertake queries on behalf of patients, trying to establish their concerns and trying to resolve,
keeping the patient informed at all times. - Supporting with the co-ordinating and preparing of repeat prescriptions for our patients, data entry onto patient records, EPS and Patient and Pharmacy liaison.
- Supporting patients to access online services offered by the practice. Guiding patients through the process of registration, where necessary.
- Ensure high levels of confidentiality and adhering to GDPR requirements at all times.
- Supporting the telephone answering system during busy periods, ensuring that patients receive a high-quality service at all times.
Job Description - Office Administrator
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Practice Nurse
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
The Practice Nurse will work as part of the primary healthcare team in the care of patients of practice, to include treatment, preventative care, screening, and patient education.
The following sets out the key role responsibilities for our Practice Nurse:
- Provide assessment, screening treatment, services, and health education advice.
- Provide nursing treatment to patients using agreed protocols, including:
- Cervical smears
- Wound care / ulcer care
- Removal of Sutures
- New Patient Medicals
- Urinalysis
- ECGs
- Peak Flow Readings
- Venepuncture
- Blood pressure measurements
- Ear syringing
- Chaperoning and assisting patients where appropriate who are being examined by another clinician
- Assisting GPs with minor surgery and coil fittings
- Assist with the organisation and co-ordination of the provision of nursing services for the practice.
- Provide general and specific health screening to the practice patients (within the agreed protocols) with referral to general practitioners as necessary.
- On occasion there may be a requirement to undertake home visits
- Be competent in administration of childhood immunisation and travel vaccination.
- Be competent and confident in managing people with long-term health conditions.
- Interest in Diabetes, Coronary Heart Disease, COPD and Contraception.
- Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis.
- Triage patients wishing to see a health care professional, making and necessary referrals to other members of the primary care team.
- Proactively identify, diagnose, and manage treatment plans for patients at risk of developing a long-term condition (as appropriate).
- Diagnose and manage both acute and chronic conditions, integrating both drug and non-drug treatment methods into a management plan.
- Review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice.
- Work with patients to support compliance with, and adherence to, prescribed treatments.
- Provide information and advice on prescribed or over the counter medication, medication regimes, side effects and interactions.
- Support patients to adopt health promotion strategies that promote healthy lifestyles and apply principles of self-care.
- Implement and participate in vaccination programmes for both adults and children.
- Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
- Recognise and work within own competence and professional code of conduct as regulated by the NMC.
- Produce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies, and procedures.
- Prioritise, organise, and manage own workload in a manner that maintains and promotes quality.
- Deliver care according to NSF, NICE guidelines, and evidence-based care.
- Maintain and control injectable and oral drug stocks in the treatment room and surgery.
- Advise manager regarding health and safety aspects. Pathological specimens and investigatory procedures.
- Undertake the collection of pathological specimens, including intravenous blood samples, swabs, smears, etc.
- Oversee the duties undertaken by the HCA and assist with training and mentoring as and when required.
- Prioritise own workload and ensure effective time management strategies are embedded within the culture of the team.
- Ensure accurate notes of all consultations and treatments are recorded adequately on the computer.
- Assist in the formulation of practice philosophy, strategy, and policy.
- Maintain a notice board in the waiting area designated for patient health care and education.
- Attend and participate in any Practice meetings when required.
- Any other delegated duties appropriate to the post
Full details and job description below;
Job description - Practice Nurse
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Paramedic
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
Advanced paramedic practitioners work autonomously within the community, using their enhanced clinical assessment and treatment skills, to provide first point of contact for patients presenting with undifferentiated, undiagnosed problems relating to minor illness or injury, abdominal pains, chest pains and headaches. They are health professionals who practice at an advanced level having the capability to make sound judgements in the absence of full information and to manage varying degrees of risk when there are complex, competing or ambiguous information or uncertainty.
The Role & Responsibilities
The following sets out the key role responsibilities for advanced paramedic practitioners:
- They will assess and triage patients, including same day triage, and as appropriate provide definitive treatment or make necessary referrals to other members of the primary care team.
- They will advise patients on general healthcare and promote self-management where appropriate, including signposting patients to other community or voluntary services.
- They will be able to:
- perform specialist health checks and reviews;
- perform and interpret ECGs;
- perform investigatory procedures as required, and;
- undertake the collection of pathological specimens including intravenous blood samples, swabs etc.
- perform investigatory procedures needed by patients and those requested by the GPs
- They will support the delivery of anticipatory care plans and lead certain community services (e.g. monitoring blood pressure and diabetes risk of elderly patients living in sheltered housing)
- They will provide an alternative model to urgent and same day home visits for the network and undertake clinical audits
- They will communicate at all levels across organisations ensuring that an effective, patient centred service is delivered
- They will communicate proactively and effectively with all colleagues across the multi-disciplinary team, attending and contributing to meetings as required
- They will maintain accurate and contemporaneous health records appropriate to the consultation, ensuring accurate completion of all necessary documentation associated with patient health care and registration with the practice
- Prescribe/issue medications as appropriate following policy, patient group directives, NICE (national) and local clinical guidelines and local care pathways
- Enhance own performance through continuous professional development, imparting own knowledge and behaviours to meet the needs of the service.
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Healthcare Assistant
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
Working under the direct supervision of the practice nurses and strictly in accordance with specific practice guidelines and protocols, the post holder will be responsible for performing various activities as detailed below.
Key Duties:
CLINICAL
- Venepuncture: Obtain blood samples from patients only as the result of a direct referral from a GP or practice nurse. Knowledge of all blood tests and corresponding coloured bottles
- Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
- Collection of sample(s) of blood in accordance with training and procedures
- Ensuring samples are stored in appropriate containers
- Accurate, legible labelling of all samples to confirm patient identity
- Checking patient identification against GP/nurse request and confirming with patient(s) whenever possible
- Recording collection of blood samples in patient records in accordance with practice procedure
- Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion
- Ensuring that anomalies are reported to a senior staff member
- Notifying the GP/nurse of any significant patient issues
Medical Administration:
- Accurate record keeping and test request recording
- Report any clinical or environmental issues of concern and take action to rectify these where appropriate
- Clinical waste weekly gathering and prep for collection
- All ordering plus regular cost comparison of items via alternative suppliers
- Highlight any anticipated shortfall or difficulties in obtaining supplies, attempt to find alternatives and consult with practice nurse to obtain authority to order
- Ordering of all test request forms – maintain well stocked levels
- Maintenance of all medical cupboards – tidy, neat and well stocked
- Clinical rooms – replenishment of blood bottles, cotton wool, tongue depressors, disposable speculae in varying sizes, swabs, hand wash and hand sanitiser
- Fridges to be cleaned on a monthly basis
- Keep a log of room equipment and highlight/organise annual calibration of scales/BP monitors etc
Knowledge:
- Be aware of current guidance on infection control and maintain clutter free surfaces
- Keep consulting room free of unnecessary items
- Cold Chain Audit – to arrange stock and maintain contents of clinical vaccine fridges at 2-8
- Understand the process involved in identifying and reporting an SEA
Continued Professional Development (CPD):
- Undertake training as directed by practice nurses or GPs to advance the role of HCA and improve the service to patients. All mandatory e-learning via Bluestream Academy completed annually
- Identify areas of development or of interest by use of a Learning Needs Analysis Tool and research possibly appropriate courses or liaise with practice nurses
- Retain a log of all incidents and undertake simple Significant Events Analysis (SEA) and be involved with the wider practice discussion on enhanced SEAs
- Retain a log of all compliments received from patients, praise received regarding specific events, areas of achievement and accomplishment – for annual appraisal
Healthcare Assistant Job Description
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Care Navigator
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
The Care Navigator will be the second point of contact for patients ringing the surgery. The role will be to optimise the patient’s journey and be an ambassador for the practice. The purpose of the post holder is to take every opportunity to ensure that the patient’s presenting issue is managed appropriately and that the patients are up to date with their routine appointments. This will be a telephone triage role as well as dealing with walk in attendees who present at the surgery reception.
Responsibilities:
- Provide clear concise information to patients and understand the importance of discretion and confidentiality.
- Good communication skills and a calm manner. Be able to put patients rapidly at their ease and give them the space and time to explain their needs.
- After appropriate training employ a variety of questioning techniques in order to develop a full picture of the nature of the patient’s problem.
- Identify potentially serious problems and bring those to the immediate attentions of the correct clinician; i.e. on call GP; triage Nurse Practitioner.
- For less serious problems negotiate with the patient and identify an appropriate timeframe for them to be seen, and the appropriate professional to see them.
- Build strong relationships with all direct team members, clinicians and recognise healthcare professionals in the practice as a scarce resource to be used appropriately.
- Develop and maintain an in-depth knowledge and understanding of the services provided in the practice and in the wider health community; be able to use this knowledge to guide the patient to the service, which is most likely to meet their needs, whether inside or outside the practice.
- Be able to distinguish real priorities from cases of unnecessary panic, be able to reassure and manage these situations. Demonstrate assertiveness without being domineering and have ability to gain the confidence of the caller (project confidence and sensitivity).
- Support the Practice in developing approved business changes that include process improvements and assist in embedding these into daily operations/contribute to increasing clinical effectiveness.
- Assist in the timely production of relevant information for patients; clinicians and 3rdParty services.
- Development, mentoring and performance management of the practice team within their area.
- Engage in regular supervision relationship with GP’s and Advanced Nurse Practitioners to get direction and support for the role.
- Evidence of a clear understanding of patients presenting issues by identifying potentially serious problems and bring those to the immediate attention of the appropriate clinician – using the Practice Triage protocol and clinical software EMIS WEB.
- Evidence for less serious problems negotiate with the patient and identify an appropriate timeframe for them to be seen, and the appropriate professional to see them.
- Evidence managing patient’s routine appointment requirements when patients initiate contact with the practice.
- Timely management of telephone conversations with patients whilst obtaining both the patients and practice’s desired outcome from the call.
- Demonstrate understanding of the role’s limitations and work within them. Evidence that guidance has been sought from colleagues when appropriate.
- Meet the required standard with regards to clear and concise notes of encounters and have these documented in EMIS WEB clinical software tool.
- Resolution of patient presenting issues and pro-active management and escalation of any risks.
- Evidence of effective performance management through teamwork, collaboration; successful application of tools and techniques.
- Understand the Practice Business strategy agreed and accepted by the Practice Partners and Management.
- Provide Feedback to Management, GP Partners, Practice teams & Peers.
Weekly Hours: 30-37.5 hours per week, Overtime opportunities available
Days: Monday - Friday
Hours: 7:30am – 8:00pm
Start Date: Immediate
Reference ID: CN0122
Job Types: Full-time, Part-time, Permanent
Care Navigator Job Description
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Care Coordinator
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
Care coordinators provide extra time, capacity, and expertise to support patients in preparing for or in following-up clinical conversations they have with primary care professionals. They will work closely with the GPs and other primary care professionals within the PCN to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers and ensuring that their changing needs are addressed. They focus delivery of the comprehensive model to reflect local priorities, health inequalities or population health management risk stratification.
Our Care coordinator will:
- Proactively identify and work with a cohort of people to support their personalised care requirements, using the available decision support aids.
- Bring together all of a person’s identified care and support needs and explore their options to meet these into a single personalised care and support plan, in line with PCSP best practice.
- Help people to manage their needs, answering their queries and supporting them to make appointments.
- Support people to take up training and employment, and to access appropriate benefits where eligible.
- Raise awareness of shared decision making and decision support tools and assist people to be more prepared to have a shared decision-making conversation.
- Ensure that people have good quality information to help them make choices about their care,
- Support people to understand their level of knowledge, skills, and confidence (their “Activation” level) when engaging with their health and wellbeing, including through use of the Patient Activation Measure.
- Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing.
- Explore and assist people to access personal health budgets where appropriate.
- Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles.
- Work collaboratively with GPs and other primary care professionals within the PCN to proactively identify and manage a caseload, which may include patients with long-term health conditions, and where appropriate, refer back to other health professionals within the PCN.
- Support the coordination and delivery of MDTs within PCNs.
- Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and patients to be more prepared to have shared decision-making conversations.
- Work with people, their families, carers, and healthcare team members to encourage effective help-seeking behaviours.
- Support PCNs in developing communication channels between GPs, people and their families and carers and other agencies.
- Identify unpaid carers and help them access services to support them.
- Conduct follow-ups on communications from out of hospital and in-patient services.
- Maintain records of referrals and interventions to enable monitoring and evaluation of the service.
- Support practices to keep care records up to date by identifying and updating missing or out-of-date information about the person’s circumstances.
- Contribute to risk and impact assessments, monitoring, and evaluations of the service.
- Work with commissioners, integrated locality teams and other agencies to support and further develop the role.
Job description - Care Coordinator
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!