Careers
Interested in joining Solihull Healthcare Partnership?
SHP employs in excess of 150 staff based at our seven surgery sites. This includes salaried GPs, practice nurses and health care assistants, service delivery managers, care navigators, business experts and many others. If you are interested in working for SHP, we would love to hear from you!
See the list of our current positions available below - please click on each position for more information and details on how to apply:
SOLIHULL HEALTHCARE PARTNERSHIP
Phlebotomist
We are now in the position to be able to recruit for a Phlebotomist within our team.
Is your focus in delivering outstanding patient care? Do you have due diligence and are you organised? We are looking for someone to work in a fast-paced environment to help us deliver our patient demand for blood appointments. Are you looking to be upskilled further, if you are we are the right organisation for you.
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
Working in accordance with specific practice guidelines and protocols, the post-holder will be responsible for performing venepuncture to obtain blood samples from patients as the result of a direct referral from a GP or nurse practitioner.
Job Role Summary
- Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
- Collection of samples of blood in accordance with training and procedures
- Ensuring samples are stored in appropriate containers
- Accurate, legible labelling of all samples to confirm patient identity
- Checking patient identification against GP/nurse request
- Recording collection of blood sample in patient record in accordance with practice procedure
- Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion
- Ensuring that anomalies are reported to a senior member of staff
- Notifying the GP/nurse of any significant patient issues
- Liaising with and assisting members of the administrative team
For full details of the role and responsibilities, click on the links below;
Job description - Phlebotomist
Weekly Hours: 37.5 hours per week
Salary: £12.21 per hour
Start Date: Immediate
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
Closing date: 1st May 2025
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Clinical Pharmacist
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
The post holder will work within their clinical competencies as part of a multi-disciplinary team to provide expertise in clinical medicines management, provide face to face/telephone call structured medication reviews, manage long term conditions, management of medicines on transfer of care and systems for safer prescribing, manage repeat prescription authorisations and reauthorisation, acute prescription request, while addressing both the public health and social care needs of patients in the GP practice.
The post holder will perform medication review of patients with polypharmacy especially for older people, people in residential care homes and those with multiple co- morbidities. The post holder will provide leadership on quality improvement and clinical audit and well as managing some aspects of the Quality and Outcomes Framework.
This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver an excellent service within general practice. The post holder will be supported to develop their role to become a non-medical prescriber, if that qualification is not already held.
Job Role Summary
- Improve patient’s health outcomes and efficiency of the practice team by providing direct, accessible and timely medicines expertise, including identifying areas for improvement and initiating change.
- The primary contact within the practice for queries relating to medicines management, in particular around individual patient care.
- Focus on individual patient care by addressing immediate and future needs to personalise care planning.
- Proactively to transfer, from other clinical staff, workload relating to medicines optimisation to improve patient care and safety.
- To demonstrate the effectiveness of the practice and the role through audit and data analysis.
- To follow-up patients and investigations, particularly blood tests.
For full details of the role and responsibilities, click on the links below;
SHP Clinical Pharmacist - Job Description
SHP Clinical Pharmacist - Person Specification
Weekly Hours: 37.5 hours per week
Start Date: Immediate
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!
SOLIHULL HEALTHCARE PARTNERSHIP
Care Navigator
Contract: Permanent
Would you like to part of an innovative multi-disciplinary team, at the largest Primary Care provider in Solihull? If yes, we would love to hear from you!
About us
Solihull Healthcare Partnership is a primary care network formed of seven surgeries. We provide quality care to over 55,000 patients in the Shirley / Solihull area.
This is an exciting opportunity to be part of an expanding team, which is friendly and supportive and focused on providing the best service to our patients.
Solihull Healthcare Partnership are looking for a committed, enthusiastic and highly motivated individuals to join us.
Our teams are made up amazing people and we hear all the time from them about the levels of support, spirit and togetherness in their local teams. We are not afraid to say we work in a challenging environment although our people genuinely help one another every step and every day.
SHP recognises its staff as being fundamental to its success, and all roles play their part and with real job satisfaction.
Our teams benefit from some fantastic support from our team leaders and managers, who are accessible, experts in the job, supportive personalities and spend time with you to understand how you feel about your role.
The Role & Responsibilities
The Care Navigator will be the first point of contact for patients ringing the surgery. The role will be to optimise the patient’s journey and be an ambassador for the practice. The purpose of the post holder is to take every opportunity to ensure that the patient’s presenting issue is managed appropriately and that the patients are up to date with their routine appointments and book them in for appropriate appointments where needed. This will be a telephone triage role as well as dealing with walk in attendees who present at the surgery reception.
Responsibilities:
- Provide clear concise information to patients and understand the importance of discretion and confidentiality.
- Good communication skills and a calm manner. Be able to put patients rapidly at their ease and give them the space and time to explain their needs.
- After appropriate training employ a variety of questioning techniques in order to develop a full picture of the nature of the patient’s problem.
- Identify potentially serious problems and bring those to the immediate attentions of the correct team/clinician; i.e. admin query, on call GP; triage Nurse Practitioner.
- For less serious problems negotiate with the patient and identify an appropriate timeframe for them to be seen, and the appropriate professional to see them.
- Build strong relationships with all direct team members, wider team, clinicians and recognise healthcare professionals in the practice as a scarce resource to be used appropriately.
- Develop and maintain an in-depth knowledge and understanding of the services provided in the practice and in the wider health community; be able to use this knowledge to guide the patient to the service, which is most likely to meet their needs, whether inside or outside the practice.
- Be able to distinguish real priorities from cases of unnecessary panic, be able to reassure and manage these situations. Demonstrate assertiveness without being domineering and have ability to gain the confidence of the caller (project confidence and sensitivity).
- Support the Practice in developing approved business changes that include process improvements and assist in embedding these into daily operations/contribute to increasing clinical effectiveness.
- Assist in the timely production of relevant information for patients; admin, clinicians and 3rdParty services.
- Development, mentoring and performance management of the practice team within their area.
- Engage in regular supervision relationship with Management, GP’s and Advanced Nurse Practitioners to get direction and support for the role.
- Evidence of a clear understanding of patients presenting issues by identifying potentially serious problems and bring those to the immediate attention of the appropriate clinician – using the Practice Triage protocol and clinical software EMIS WEB.
- Evidence for less serious problems negotiate with the patient and identify an appropriate timeframe for them to be seen, and the appropriate professional/team to see them.
- Evidence managing patient’s routine appointment requirements when patients initiate contact with the practice.
- Timely management of telephone conversations with patients whilst obtaining both the patients and practice’s desired outcome from the call.
- Demonstrate understanding of the role’s limitations and work within them. Evidence that guidance has been sought from colleagues when appropriate.
- Meet the required standard with regards to clear and concise notes of encounters and have these documented in EMIS WEB clinical software tool.
- Resolution of patient presenting issues and pro-active management and escalation of any risks.
- Evidence of effective performance management through teamwork, collaboration; successful application of tools and techniques.
- Understand the Practice Business strategy agreed and accepted by the Practice Partners and Management.
- Provide Feedback to Management, GP Partners, Practice teams & Peers.
Weekly Hours: 18-30 hours per week, fully flexible across 7 sites between stated Hours. Overtime opportunities available
Days: Monday - Friday
Ideal shift times would be:
08:00-14:00
12:30-18:30
14:00-20:00
Start Date: Immediate
Reference ID: CN0122
Job Types: Full-time, Part-time, Permanent
Care Navigator Job Description
To apply for this vacancy, please send your CV and covering letter to shp.hr@nhs.net
We would like to take this opportunity to thank you for your interest in Solihull Healthcare Partnership; we look forward to hearing from you soon!