Solihull Healthcare Partnership endeavors to provide the best service to patients, however, if you feel this has fallen short you may choose to give us your feedback or make a complaint.
Most problems can be sorted out quickly and easily with the person concerned, often at the time they arise and this may be the approach you try first.
Where you are not able to resolve your concerns in this way and wish to make a formal complaint you should do so, preferably in writing as soon as possible after the event.
- For more information please download our complaints leaflet: Patient Experience Leaflet - April 2024
- To make a paper complaint please complete the following form and hand in to your local surgery reception desk marked for attention of the Patient Experience Officer, alternatively you may choose to post the form to your local surgery: SHP Paper Complaint Form
- To give us your feedback or make a formal complaint via the website, please fill in the online form: SHP Online Complaints Form
- To give us your feedback or make a formal complaint via email, please use the following email address: nhsbsolicb.shppatientexperience@nhs.net
