Solihull Healthcare Partnership are always interested in hearing the feedback from our patients.
Below you will find ways in which you can give feedback
If you have had a recent interaction with the surgery please rate us on 'how likely you would be to recommend us to your friends and family'. You can also leave comments on your recent experiences.
You can find these short surveys either in any of our seven surgeries or by filling out our online form
Patient feedback is invaluable in helping Solihull Healthcare Partnership achieve great patient care
To leave your comments and feedback, please fill in our online form
The Patient Participation Group (PPG) are advisory groups of patients whose members work voluntarily with each surgery to help Solihull Healthcare partnership improve GP services for the patient population.
To find out more please select your usual GP surgery from the list below:
Solihull Healthcare Partnership endeavors to provide the best service to patients, however, if you feel this has fallen short you may choose to complain.
Most problems can be sorted out quickly and easily with the person concerned, often at the time they arise and this may be the approach you try first.
Where you are not able to resolve your complaint in this way and wish to make a formal complaint you should do so, preferably in writing as soon as possible after the event.
- For more information please download our complaints leaflet: SHP Complaints Leaflet
- To make a paper complaint please complete the following form and hand in to your local surgery reception desk marked for attention of the Practice Manager, alternatively you may choose to post the form to your local surgery: SHP Paper Complaint Form
- To make a complaint via the website, please fill in the online form: SHP Online Complaints Form