Monkspath Surgery

• 24 hour blood pressure monitoring - by invitation
• Asthma / COPD review appointments
• Baby clinic
• Blood tests - needs referral by a GP
• Care planning - by invitation
• Contraceptive and sexual health services
• Diabetic review appointments
• Dressings and suture removal
• ECG
• Minor operations
• Smears – by invitation
• Smoking cessation
• Spirometry – needs referral by a GP
• Cancer Screening - bowel cancer, bowel cancer screening, breast screening
• Children’s Health
• Hospital Referrals
• Chronic Heart Disease - angina, heart attacks, heart failure
• Diabetes
• Respiratory
• Men’s Health - prostate cancer, testicular cancer
• NHS Health Checks
• Family Planning
• Sickness Certificates
• Travel Clinic
• Vaccinations
• Childhood Immunisations
• Women’s Health - breast screening, cervical screening, emergency contraception

Monkspath Surgery was founded by Dr Stan Darling in 1985 and the current surgery was built in 1987. The patient list size is approximately 12,000. The practice has taken on a significant role in medical student training since 1995.

Monkspath Surgery is one of the practices in the Birmingham & Solihull (BSol) Clinical Commissioning Group.

BSol Clinical Commissioning Group (CCG) has been authorised to lead the local NHS by Commissioning (buying and monitoring) high quality healthcare services for the people of Solihull.

Violence And Aggression
The practice operates a zero-tolerance policy towards any form of verbal or physical aggression. Breaches of this policy will result in instant removal from the practice list.

Closed circuit television (CCTV) is installed at the practice premises for the purposes of staff, patient and premises security. Cameras are located at various places on the premises, and images from the cameras are recorded. The use of CCTV falls within the scope of the Data Protection Act 1998. Please also note that Telephone calls to and from the surgery may be monitored for safety and training reasons

Practice Staff - Specialist Diabetic Nurse, Deborah Collins

Practice Nurses - Jeanette Mason, Rachel McGeown

Nurse Practitioners - Emily Phillips, Melanie Edwards

Health Care Assistant - Penny Moore, Faye Humphries

Practice Manager - Edward Turner

Secretaries - Alison Caughey, Kerry Cutler

Scanning Clerk - Cathy Keeton

Administration Clerks - Tracey Mills, Natasha Szurminski, Annabella Fleetwood

Senior Receptionist - Josie Shaw

Reception Staff
Maureen Larner, Margaret Rhodes, Pauline Fish, Sarah Cummins, Sue Busz, Annabella Fleetwood, Natasha Szurminski, Julianne Cunningham, Jan Treacy, Jennifer Edgington, Sadie Jackson and Kaprice Peart.

Practice Staff Roles
The practice manager is available to advise you about administration and non-medical aspects of your health care and is also available to discuss any suggestions or complaints you may have. Please call the surgery or email Monkspath.admin@nhs.net

The practice nurses and healthcare assistants have appointments throughout the day from 8.30am and provide a wide range of services including:

• Asthma care
• Ear Syringing
• Dressings
• Family Planning
• Cervical Smears
• Diabetes Care
• Travel Vaccinations
• Yellow Fever
• Vaccination
• Advice on Foreign Travel*
• Postnatal Checks
• Blood Pressure Checks
• Smoking Advice
• New Patient Checks
• Diet and Weight Care
• Immunisations

* Please complete travel assessment forms available from reception before attending for an appointment. Please not some travel vaccinations are chargable. Contact reception for charges. We only have availability for travel appointments where there is more than 6 weeks before travel.

The practice medical secretaries carry out much of the administration work in the practice. They provide a communication link between the patient, doctor, hospital, insurance companies and other agencies.

The receptionists are your link with the rest of the practice. They will try in every way to help you and advise you on how to get the best from the many services we offer. Should you wish to speak in more privacy, then an interview room is available - please ask.

Attached Staff

District nurses come into the surgery each day for messages from the doctors and patients. Their prime role is to provide domiciliary nursing care, especially for the elderly and for post-operative patients.

Midwives hold antenatal clinics in the practice as well as visiting expectant mothers in their homes. Most of our pregnant patients have their babies delivered by a midwife from our team. You can contact midwives via their secretary at Solihull Hospital on (0121) 424 5374.

Health visitors are not based at Monkspath Surgery. They can be contacted on (0121) 745 9108; Their prime responsibility is the care and welfare of the under fives.

Teaching

We have an active commitment to medical education. Attached to the practice are fully qualified doctors known as registrars, who have several years of hospital experience but are preparing to become general practitioners. Registrars spend up to a year in the practice team.

Video recordings of consultations are occasionally used in training but this is never done without the consent of the patients involved.

Medical students and trainee nurses are also attached to us as part of their undergraduate training. The practice frequently has students from the Medical School at Birmingham University. We are one of a number of practices throughout the West Midlands that have been selected to take part in the undergraduate teaching programme. The doctors involved in teaching are Honorary Clinical Lecturers at the university. All students have access to the medical records as part of the educational process, but are bound by confidentiality in the same way as all other staff. The medical records will not leave the premises in the possession of a student.

Patients are under no obligation to have students present during their consultations. Your consent should always be sought beforehand. If you choose not to participate you can be assured that your wishes will be respected and that your decision will not be held against you in any way.

Surgery Facilities

The surgery is fully accessible for patients with disabilities. We provide free parking and toilet facilities. A portable hearing loop is available at the practice. Please ask if you require any assistance. If you have a visual impairment, hearing loss or learning disability which you feel may affect your access to the services at the surgery please do let us know so we can record any relevant information about communicating with you on your records.

If you have any other need that we need to know in order to help make your GP experience a better one please either speak to one of our receptionists in person, call 01217111414 or email monkspath.seniorreceptionist@nhs.net

Examples of this may include providing an interpreter, longer appointments, more flexible booking, signposting to an alternative provider, information leaflets in different languages, braille or large print.

Parking
There is free car parking spaces available at the front of the surgery.

Click here to visit our Patient Participation Group area where you can view our newsletters and feedback we have received from patients.