Minor Alignments Scheme
Minor Ailments Scheme
Do you need and appointment with the GP or can it be solved using the 'MINOR AILMENTS SCHEME' this new service allows for you and your family to be provided with free medication (if eligable), free advice and free support from a pharmacist rather then be seen by the GP for a minor ailment concern such as eczema, indigestion, migraines, blood pressure checks, stop smoking advice, minor rashes and much more. Please watch the You Tube video on minor ailments to help explain this in more detail.
No! This is purely a request system and once you have sent your form you need to wait to recieve a confirmation from our support team before your appointment has been booked in. Make sure you tell us what you want us to do if your appointment is not available. If you do not hear anything from us within 48 hours be sure to give us a call to see what is happening with your request.
Before you make an appointment to see our GPs, consider the alternatives. The pharmacist behind the counter at your local chemist may be able to give you the help you need, so you won't have to spend time waiting for an appointment. Pharmacists are highly trained health professionals, and may offer a wider range of health services than you might think. If you are in any doubt just give one of our helpful support staff a call on 0121 744 6663.
Mild skin conditions, such as acne and eczema. Coughs and colds, including nasal congestion and sore throats. Minor cuts and bruises Constipation and haemorrhoids (piles). Hayfever and allergies. Aches and pains, such as headaches, earache and backache. Indigestion, diarrhoea and threadworms. Period pain and thrush Warts, verrucas, mouth ulcers and cold sores. Athlete's foot. Nappy rash and teething. Some pharmacies can provide truss fittings, stoma products and incontinence supplies. Emergency contraception (the morning-after pill). Needle and syringe exchange services. Pregnancy tests. Most pharmacies can provide pregnancy test kits, and some have a private area where you can use the kit. NHS stop-smoking courses.
That is no problem and we will be happy to see you at the surgery. Just complete the booking request below to request an appointment.
You can ask to be assigned to a particular GP if you prefer however this may delay the time it takes to get an appointment. If you are keen to see a specific GP then please let the receptionist know at the time of booking at they will tell you the next available appointment.
It is essential that you cancel an appointment that you no longer need. You may do so by telephone 0121 744 6663, in person, by email email@example.com or through Patient Access
All patients are entitled to have a chaperone present for any consultation, examination or procedure if they feel one is required. This chaperone may be a family member, friend or you can request a formal chaperone (practice nurse) to be present. Wherever possible we would ask you to make this request at the time of booking your appointment so that arrangements can be made in advance to pevent delays. Where this is not possible, we will endeavour to provide a formal chaperone at the time of request. However, occasionally it may be necessary to reschedule your appointment.
GP's are nationally given 10 minutes per patient, so try to make your time as efficient as possible. This means they normally only get time to deal with one problem. If you have multiple problems bring your most important one up first and then if there is time the doctor will hear the others or ask you to make another appointment.
Before you see the doctor, write a list of problems, starting with the most important. List your symptoms so that you don’t forget them. Write down when they started and what makes them better or worse during a 24-hour period.
When you see the doctor, bring a friend or relative if you're worried. Research shows that we forget half of what we're told by the doctor when we're stressed, so having a friend with you can help. Be honest about what you think may be causing the problem, and don’t be embarrassed. Your doctor will have seen and heard it all before.
Each appointment is given 10 minutes and therefore normally assigned one problem per appointment. if you turn up with a list of problems appointments begin to run over and then have a knock on effect. Ensure you have all your information ready so that your appointment does not run into some elses time.
Home Visit Appointments must be booked by telephone and the form listed here is not appropriate. These appointments are at the discretion of the GP and you should make every effort to attend the surgery. This service is reserved for patients who are house bound for any reason and therefore due to the time consuming nature of these appointments and the fact that the surgery is much better equipped than your home each request will be assessed by a GP in order to determine the best course of action.
All our doctors offered pre booked telephone consultations, so if you think that you questions could be answered over the telephone, please ask the receptionists to book a time slot for you. For example, if you wanted to speak to a doctor regarding test results, this does not necessarily need a face to face consultation.
Home visits are only made where the severity of your medical condition makes it impossible for you to attend surgery. Wherever possible you should make your visit request before 11:30 and the doctor may telephone you to discuss your condition, so please ensure you leave a contact number. It may be possible for the doctor to deal with your problem over the phone. Please remember that several patients can be seen in the surgery in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.